Privacy Policy

Overview

This Privacy Policy explains how Casamio3d collects, uses, stores, and shares information when you use our website, listing pages, 3D tours, account features, admin tools, and related services.

Information We Collect

We may collect information you provide directly, such as your name, email address, phone number, account details, listing details, property information, uploaded photos, uploaded videos, 3D model files, reviews, messages, and other content you submit.

We may also collect technical and usage information, such as IP address, device type, browser type, pages viewed, listings opened, 3D tours opened, interaction events, diagnostic logs, timestamps, referring pages, and approximate location derived from technical signals.

How We Use Information

We use information to operate Casamio3d, display listings and 3D tours, provide account and admin features, process uploaded media, improve performance, measure usage, debug errors, prevent abuse, secure the platform, communicate with users, and comply with legal obligations.

SMS Account Verification

If you choose phone-number registration and agree to receive SMS verification codes, Casamio3D uses your phone number to send the account verification codes you request. These are transactional messages, not marketing messages. You may register with an email address instead.

We do not sell or share mobile phone numbers, SMS opt-in data, or consent with third parties or affiliates for marketing or promotional purposes. We may share the information needed to deliver verification messages with our messaging service providers and telecommunications carriers solely to provide that service.

You can opt out of SMS messages by replying STOP. For help, reply HELP or contact luming@realhomenow.com. Message and data rates may apply. See our Terms of Use for the SMS program details.

Listing And Property Content

Listing content may be displayed publicly, including titles, prices, amenities, listing media, approximate or exact location depending on listing settings, 3D tour content, and other information intended for publication. Do not upload content you are not authorized to share.

Cookies And Similar Technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, route you to preferred listing sections, measure usage, improve performance, and protect the platform.

How We Share Information

We may share information with service providers who help us host, store, process, secure, analyze, or operate Casamio3d. We may also share information when required by law, to protect rights and safety, to investigate abuse, or in connection with a business transfer.

We do not sell personal information in the ordinary sense of exchanging it for money.

Third-Party Services

Casamio3d may use or link to third-party services such as hosting providers, cloud storage, maps, analytics, video hosting, payment or communication providers, and external listing or media services. Their privacy practices are governed by their own policies.

Data Retention

We keep information for as long as needed to provide the platform, maintain business records, resolve disputes, enforce terms, secure the service, and comply with legal obligations. Retention periods may vary based on the type of data and how it is used.

Security

We use reasonable technical and organizational measures to protect information. No online service is completely secure, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed.

Your Choices

You may contact us to request access, correction, deletion, or other handling of your personal information. Some information may be retained where needed for legitimate business, security, legal, or operational reasons.

Children

Casamio3d is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes To This Policy

We may update this Privacy Policy from time to time. Continued use of Casamio3d after an update means the revised policy applies.

Contact

Privacy questions or requests can be sent to luming@realhomenow.com.